GuestQueue Help Center

Creating Users

Add team members and assign the permissions they need to manage events, guests, venues, reports, and communications.

Enter the user information

Open the user creation form and enter the team member’s contact and profile information.


Email address

Enter the user’s email address. This field is required.

Mobile phone

Enter an optional mobile number for the user.

First name

Enter the user’s first name. This field is required.

Last name

Enter the user’s last name. This field is required.

Title

Select an optional title that describes the user’s role.

User permissions

Permissions are view/edit/delete unless specified view only.

  • Account Admin: Provides access to all available permissions and administrative features.
  • Email Management: Allows the user to create, edit, and delete emails.
  • Events Management: Allows the user to create, edit, and delete events.
  • Guest Check-in: Allows the user to check guests in when they arrive.
  • Guest Lists Management: Allows the user to create, edit, and delete guest lists.
  • Guests Management: Allows the user to create, edit, and delete guest records.
  • Personal Guest List: Allows the user to add guests to guest lists assigned specifically to them.
  • Reports Access: Allows the user to view past events and print or export report data.
  • SMS/Text Management: Allows the user to create, edit, and delete text campaigns or notifications.
  • Users Management: Allows the user to create, edit, and delete other users.
  • Venues Management: Allows the user to create, edit, and delete venues.

At least one permission is required: GuestQueue requires every user to have one or more permissions before the account can be created.

Check-in and guest editing require separate permissions: A user who needs to check guests in and also create, edit, or delete guests must receive both Guest Check-in and Guest Management.

Use the least access required: Avoid selecting Account Admin unless the user needs complete administrative access. Individual permissions provide more control.


  • Verify the user’s email address and required name fields.
  • Confirm that at least one permission has been selected.
  • Make sure the user has every permission required to perform their assigned duties.
Next step

Assign a personal guest list

Learn how to connect a guest list to a user so they can manage their own guest allocations.