Scope of This Policy
Where this Privacy Policy applies and how it relates to the GuestQueue service.
This privacy policy applies to the use of the Site and the Service, and its terms are a part of this Agreement. Additionally, by using the Site and the Service, you acknowledge and agree that internet transmissions are never completely private or secure.
You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
Information We Collect
Information users provide and technical data collected through use of GuestQueue.
The following statement explains our policy regarding the personal information we collect about you. From time to time, you will be asked to submit personal information about yourself in order to receive or use the Service on our Site. By entering your details in the fields requested, you enable GuestQueue to provide you with the Service. GuestQueue takes your privacy very seriously. GuestQueue does not sell or rent your contact information to other people.
Information you provide
- Account and contact information.
- Names, email addresses, and telephone numbers submitted through guest lists.
- Reservation, inquiry, and event information.
- Information provided when contacting GuestQueue.
Information collected automatically
- Internet Protocol addresses.
- Browser type.
- Internet service provider.
- Referring and exit pages.
- Operating system.
- Date and time information.
- Clickstream and usage data.
How Information Is Used
The purposes for which GuestQueue may process collected information.
Information collected through GuestQueue may be used to provide and operate our services, including managing guest lists, reservations, event registrations, and check-ins. We may also use information to communicate with you about events or services, provide customer support, maintain and improve the platform, prevent fraud or misuse, and comply with applicable legal requirements.
When you submit information in connection with a venue, event, organizer, or other GuestQueue account holder, that information may also be made available to the applicable account holder so they can manage your reservation, registration, attendance, or participation in their event or service.
- Providing and operating the GuestQueue service.
- Managing user accounts and service access.
- Processing reservations, inquiries, and guest-list activity.
- Improving website functionality and user experience.
- Understanding traffic and service usage patterns.
- Evaluating customer communications.
- Responding to support and privacy requests.
Information Sharing and Disclosure
Circumstances in which personal information may be disclosed.
GuestQueue does not sell or rent user contact information.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for law enforcement, or other issues of public importance, disclosure is necessary. You can help us by also taking precautions to protect your personal data when you are on the internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Log Files and Technical Data
Technical information that may be gathered automatically when the website is accessed.
If, however, you prefer not to enable cookies, please disable cookies. Please note that certain features of the websites may not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.
- IP address.
- Browser and device information.
- Internet service provider.
- Referring and exit pages.
- Operating system.
- Date and time stamps.
- Clickstream information.
Analytics and Service Providers
Third parties that may help GuestQueue understand website usage and performance.
From time-to-time, GuestQueue may also engage third parties to track and analyze usage and volume statistical information from individuals who visit GuestQueue's websites.
Uploaded Guest Data
How GuestQueue handles names, email addresses, telephone numbers, and other guest-list data.
GuestQueue does not share uploaded guest-list data with third parties except as described in the approved policy.
GuestQueue explicitly agrees not to share any of your uploaded data, names, email addresses and telephone numbers (all together the 'Guest-Lists') with any third-party!
The privacy protection we offer is limited to the data we store and process for the account, you will need to review the privacy policy of the account for data they might have exported from GuestQueue.
Data Security
Steps users and GuestQueue may take to help protect personal information.
While we take reasonable measures to help protect the information processed through GuestQueue, no method of transmitting or storing information online can be guaranteed to be completely secure.
- Use a secure, modern web browser.
- Use strong and unique passwords.
- Change passwords when compromise is suspected.
- Avoid sharing account credentials.
- Protect devices used to access GuestQueue.
Access, Correction and Deletion Requests
How users may request access to, correction of, return of, or deletion of personal data.
We will respond in a timely manner to requests to access, correct, return, or delete personal data.
We may also need to you to provide us with additional information, which may include Personal Data, when necessary to verify your identity and the nature of your request.
Policies of Venues and Account Holders
Privacy responsibilities that apply after an account holder exports or processes guest data outside GuestQueue.
When you provide personal information through GuestQueue in connection with an event, reservation, guest list, or other service, your information may be received and managed by the venue, event organizer, or account holder responsible for that event.
These parties may have their own privacy practices and policies that govern how they collect, use, store, and share your information. We encourage you to review the privacy policy of the applicable venue, event organizer, or account holder before submitting your personal information.
GuestQueue does not control the privacy practices of these independent parties, and their handling of your information may be subject to their own policies and applicable laws.
Contact GuestQueue
How to report a concern or contact GuestQueue regarding this Privacy Policy.
If at any time, you feel GuestQueue acts in violation of this privacy policy, please contact us immediately by email (support at guestqueue dot com).